Yes, you must have Internet connection to authorize this program. Manual installs are not supported with this product. It is highly advised that you have a DSL or cable connection to take advantage of remotely connecting to other users.
Check your security settings. A slow loading program means that your security program is continually scanning it. Look for an option to exclude your main program from being scanned and add the following to the list.
o CCNA 8 - program files/routersim/ccna8/*.*
o CCNP 8 - program files/routersim/ccnp8/*.*
o CCENT 8 - program files/routersim/ccent8/*.*
o SWITCH 7 - program files/routersim/switch7/*.*
o ROUTE 7 - program files/routersim/route7/*.*
We do not guarantee that our simulator will coincide with any book or set of videos on the market. We highly suggest that you only use the material from our labs while creating and configuring networks. Furthermore, we only support the commands found within the hands on labs and from no other source.
Your license will be emailed to you within an hour or less during business hours (9-5 MST, Monday-Friday). This could take longer if we try to contact you in an attempt to verify your order.
You need to check your file association for files ending in ".htm."
Windows 2000, 7, 8, and 10.
We have retired all the following programs. All forms of technical support for the following programs has ended (this includes resetting of licenses):
CCNA Network Visualizer 5.0 and 6.0
CCNA Network Visualizer 4 with BSCI
CCNA Network Visualizer 4.0/4.1
CCNASim 2.x, 3.x
CCNP Suite
AcademySim
607 Simulator
Yes. You can run our programs on one computer at a time. You would install your product id on the computer you want to work with. You would then remove it if you want to run your program on another computer.
It is very easy to work on our programs at home and work. We require an Internet authorization that has you entering a product ID when you first install and run your program. There is a button on main screen that allows you to install your license. There is also a button that allows you to remove your license. When you are, for example, ready to go home from work, click the Remove License button, enter your product ID and you are all set. You can then pull down the authorization from home.
Our list is separated into four modes: user, priviledged, configuration, and interface.
While the labs in the program follow the content in his book, other reference books can be used. Lammle's CCNA Routing and Switching Study Guide provides a closer match to the content found in the program's labs. Please examine a list of supported commands on our web site and in the program as to our supported commands. We do not support all commands in the CCNA Routing and Switching Study Guide.
Along with your product you will receive a 16 character license. After installing the program, you choose a menu option to install or remove your license. The program will not continue past the first screen without an authorization installed on your hard drive.
Important Points:
Remove authorization before re-formatting your hard drive
Do not make a backup copy, it will not work
All purchases are non-refundable except for training videos. We suggest that you gain as much knowledge about our software products before purchasing them so that you can make an informed decision. We have a very responsive support team that will work through issues that you might have. Reported program bugs will be evaluated and fixed if necessary, and available to users through one of the software update pages.
Credit Cards (Visa, MasterCard, American Express - immediate fulfillment of order)
PayPal (credit card - immediate fulfillment, eCheck - may take 4-5 days to clear)
Purchase Orders (Schools and companies only - immediate fulfillment of order)
Wire transfer to our bank
eChecks (may take 5-7 days to clear)
Pay by Mail (Checks, money orders, certified checks)
Please Note: Cash transfer by Western Union or similar companies will not be accepted.
Yes. We accept purchase orders on a case by case situation. This is reserved for educational institutions and organizations.
Yes. This product can be downloaded at the end of the purchase process if you use a credit card in making your purchase.
We do not guarantee that our simulator will coincide with any book or set of videos on the market. We highly suggest that you only use the material from our labs while creating and configuring networks. Furthermore, we only support the commands found within the hands on labs and from no other source.